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Shipping Terms

Freight Shipments:

Free shipping with curbside delivery is included when shipping to a business address. A forklift, loading dock or means of unloading the product from the delivery truck is required for the free shipping option at a business.

Residential curbside delivery charges are $35 without lift gate service and $50 with lift gate service.

Standard Order Processing time will take approximately 8-12 business days for you to receive the product after your payment has been completed.

Express Order Processing time for a small fee of $49 will take approximately 5-7 business days for you to receive the product after your payment has been completed.

Please note that for customers residing in Alaska or Hawaii, additional shipping charges will apply.

It is mandatory that you include a working contact phone number with your order so that the shipping company can arrange and schedule the delivery with you. CA Customers must pay CA sales tax. If you chose to pick up the sauna from our California warehouse you will be charged a pick up fee of $75. No shipping fees would apply.
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Small Package Shipments:

Simply look for the logo to enjoy free shipping on selected items throughout the store. If the items in your order which qualify for 'Free Shipping' total $149.01 or more, your order ships FREE to the lower 48 states! If the item does not qualify for free shipping please reference the product listing page for the actual shipping price. If a shipping price is not posted on a listing it will incur no extra shipping charge.

Most items will ship via UPS ground service and can only be shipped to your billing address on your credit card or to a confirmed PayPal address. If you are looking for faster shipping, please email sales@toyrackdirect.com to inquire about pricing and availability or call 815-593-1202.

Thanks!

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